Complaints

Leisure Guard is the home of Insurance, Finance and Leisure related products.

Leisure Guard are one of the leading providers of insurance products, working with a number of underwriters to deliver our products that suit our customers’ needs which are comprehensive and competitively priced.

Complaints

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly.

If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.

In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR

Telephone:  0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk

info@leisureguardgroup.com

Monday – Friday: 9am – 5pm
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